We aim to dispatch all orders within 3 business days.

We endeavour to have all orders delivered within 7-15 days depending on country.

Delivery times indicated above are approximations. While every effort is made to deliver your order as soon as possible, delivery times are not guaranteed. All delivery fees are non-refundable.

Once your order has dispatched, we will send a confirmation email that includes tracking information.

Please send an email to hello@jodope.com, we will reply to you within 48 hours 

We currently offer AU and US bed sizes, please refer to our size guide below and product descriptions for exact measurements.

We can also make any custom bed size, please send an email to hello@jodope.com with your countries bed size to enquire.

Absolutely! We can make any custom bed size, please send an email tohello@jodope.comwith your countries bed size or dimensions to enquire.

Please send email to hello@jodope.com, with subject ”Change my order”, we will be happy to do whatever we can to help.

Returns & ExchangesCare Instructions

We offer a full refund if you find a fault with any products, although we undergo a strict quality assurance process and this has yet to occur. Please contact us directly via hello@jodope.com if you require assistance.

We do not offer refunds for change of mind.

If you receive your item(s) and the sizing is unsuitable, upon availability, we can exchange for an alternative size or style.

For any exchanges, please read the below terms and conditions:Contact us via hello@jodope.com within 7 days of the delivery to notify us of any exchanges Item(s) must be returned within 14 days of delivery;

Your item(s) must be unused, unwashed and in the same condition that you received it, with all original tags attached.

In the event an exchange does not meet the above conditions, we reserve the right to reject the exchange.

The customer is responsible for return postage fees and other costs.

We recommend washing your hemp bedding below 40 degrees Celsius.
We also advise against dry cleaning your sheets - however, a dryer or hang dry is suitable.
If using a dryer, use a warm setting and stretch out the fabric after finishing.
When hang drying, try not to leave your sheets in the sun for too long.